SweetStay (PTY) LTD PRIVACY POLICY

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Protecting Your Privacy

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At SweetStay (PTY) LTD ("SweetStay"), we take your privacy seriously. This policy explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

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What Information We Collect

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We collect personal information to provide services, process payments, and enhance your experience. This may include:

• Contact details (name, email, phone number)

• Booking information (dates, accommodation type)

• Information collected through forms, emails, cookies, and social media

• In some cases, limited personal information from third parties (credit bureaus, social media)

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Why We Use Your Information

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We use your information for legitimate purposes such as:

• Completing your booking and providing requested services

• Sending you relevant information about SweetStay

• Improving our services and marketing efforts

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Keeping Your Information Safe

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We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. We only share your information with trusted third parties when necessary to provide services.

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Your Rights under POPIA

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You have the right to:

• Access and update your personal information

• Request deletion of your information (subject to legal requirements)

• Know who is processing your information and why

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Contact Us

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For any questions about this policy or your privacy rights, please contact our Information Officer at admin@sweetstay.co.za